IT Consulting 2.0
Modern business requires more from their technology and equally so from their strategic IT partners. CyberSurance™ subscribes to a IT Consulting 2.0 model - a forward-focused paradigm that redefines the consultant-client relationship. It emphasizes deep integration and an unwavering commitment to long-term client value creation. IT Consulting 2.0 breaks external barriers, fostering greater collaboration from within client organizations leading to a higher degree of client satisfaction and transformative impact of IT.
Striving to a Higher Standard
Our elevated approach is grounded in a structured assurance framework — combining proven risk methodologies, control standards, and business-aligned insights to guide every engagement. We continuously refine our practices based on evolving threats, regulatory expectations, and client feedback to ensure quality, efficiency, and measurable value.
We believe time is a business leader’s most valuable asset. Our services are designed to return that time — by streamlining decision-making, reducing risk exposure, and aligning IT performance with business goals.
This is more than consulting. It's a strategic partnership built on integration, impact, and trust — enabling our clients to strengthen operational resilience and drive sustainable growth.
Taking an “Inside out” Perspective
A defining characteristic of CyberSurance™ is the move towards deeper integration and relationship. Working from the “inside out” enables a vantage point and collaboration level not achievable through being on the outside looking in. Proximity and integration to the core of our client ecosystem provides the holistic view necessary for true strategic alignment between business and IT units. This immersive approach grants us a comprehensive understanding of organizational dynamics, business processes, evolving needs, objectives, and challenges.
Being Solution Agnostic and Independent
Unlike traditional consultancies tethered to specific vendors or technologies, CyberSurance™ operates without bias. Our independence enables us to work with a broader spectrum of industry leaders and solution providers, providing our clients with more flexibility, decision-making confidence, greater ROI, and strategic fit.
Holistic Business-IT Intelligence and Insight
CyberSurance™ is tech-enabled and data-driven. We are equipped with the tools, technologies and knowledge to extract and deliver IT performance insight from the various data sources we interact with. Collaboration between our clients and business-IT experts produces a heightened level of intelligence, enabling informed decision-making.
Embracing Value Creation Over Billable Hours
Our approach shifts the focus from the more transactional hours-for-dollars exchange to one strategically tied to value creation. By prioritizing client goals and tying their success to our own, time invested maintains keen concentration on the strategic impact it creates. We meticulously record our time and report on our work to showcase accountability, communicate project and initiative progress, and ensure stakeholder transparency.
Making Measurable and Meaningful Impact
Impact mapping is a strategic planning technique used to help organizations align their activities to their business objectives. CyberSurance™’s goals cascade down from these business goals along with measures and metrics to gauge and effectively monitor IT performance. We celebrate the impact of strategically aligned teamwork and collaboration with both internal and external stakeholders, as evidenced on our interactive Impact Map.
Rooted in our Values
We have a steadfast commitment to professional integrity as defined in our corporate Code of Ethics & Conduct. This commitment is fundamental to meeting our responsibilities and to building and sustaining a deep sense of trust with our clients, our partners, and our people.
We aspire for our people and our endeavours to be marked with integrity.
Community
We lead by serving others in our internal and external communities. We truly care about the needs and interests of others and put them at the forefront of each decision and action.
Accountability
We honour our commitments and deliver on our promises. We act as good stewards, taking personal responsibility for the resources entrusted to us.
Relationships
We seek to build and grow meaningful, long-lasting relationships with all whom we meet. Trust and mutual respect are the desired outcome.
Excellence
We consistently deliver quality goods and services that delight others. We are committed to continuous improvement and pursuing opportunities which add business value.
We C.A.R.E. for our client’s business as our own. Thus we think and act like business partners, not academic advisors. Our uniquely integrated and embedded approach delivers enduring results and helps nurture long-lasting client relationships.